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Your Data and Privacy

We know that you are concerned about how your personal and financial information is dealt with. This privacy policy (the “Policy”) sets out our current policies and demonstrates our commitment to your financial and personal privacy.

We may change the content or services found on our website at any time without notice, and consequently our Policy may change at any time in the future.

This Policy applies as between you, the User of this website and E-Crunch Limited the owner and provider of this website. This Policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.

GoLimited is a trading name of E-Crunch Limited a company registered in England and Wales under company number 06014477 with its business address at Telecom House, 125-135 Preston Road, Brighton BN1 6AF.

For the purpose of the Data Protection Act 1998, the data controller is E-Crunch Limited.

Personal Information

If you register to use the password-protected portions of the website, we will ask you to provide us with certain up-to-date data about yourself, which we will handle in accordance with the United Kingdom’s Data Protection legislation.

We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. All group companies, all our staff and whenever we hire third parties to provide support services, will be required to observe our privacy standards and to allow us to audit them for compliance.

Data Collected

Without limitation, any of the following data may be collected:

-Date of birth
-Job title
-Contact information such as email addresses and telephone numbers
-Demographic information such as post code, preferences and interests
-Financial information such as credit / debit card numbers
-IP address (automatically collected)
-Web browser type and version (automatically collected)
-Operating system (automatically collected)
-A list of URLS starting with a referring site, your activity on this website, and the site you exit to (automatically collected); and Cookie information (see below)

Third Party Personal Data You Provide

Through your use of the services or our systems relating to the GoLimited site we may also collect information from you about someone else. If you provide us with personal information about someone else, you must ensure that you are authorised to disclose that information to us and that, without us needing to take any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such information for the purposes described in this Policy. You must therefore take reasonable steps to ensure the individual concerned is aware of and consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain (and details of how to) access that information.

Our Use of Data

Any personal data you submit will be retained by us for as long as you use the services and systems provided on the website. Data that you may submit through any communications system that we may provide may be retained for a longer period.

Any or all of the data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

-Internal record keeping
-Improvement of our products / services
-Transmission by email of promotional materials that may be of interest to you
-Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website.

Unless we are obliged or permitted by law to do so your data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group or where you have specifically asked for contact to be made.

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.

Third Parties

We work with third parties to research certain usage and activities on our website on our behalf. No personal information about you is shared, however in the course of conducting this research these third parties may place a unique ‘cookie’ on your browser.


Our public website and Internet accounting services, along with most other major websites, use cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer’s hard disk. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site.

We use two types of cookie on our website.

-Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser at which point they are deleted.
-Persistent or stored cookies that remain permanently in the cookie file of your computer.

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto Internet accounting, cookies cannot be used to identify who you are.

Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of Internet accounting.

Cookies will not be used to contact you for marketing purposes other than by means of advertisements offered within our Internet accounting services.

The web browsers of most computers are initially set up to accept cookies. If you prefer, you can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer’s cookie file.

You can set your browser to disable persistent cookies and/or session cookies.

For more information about cookies (including how to set browsers to reject cookies) please visit the website set up by the Interactive Advertising Bureau (Europe) at

Changes to our Privacy Policy

Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Please read our Terms of Service

Use of the GoLimited service and systems is subject to the GoLimited Terms of Service and this Privacy Policy should be read in conjunction with this. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Service, the Terms of Service will prevail.

If you have a question, comment or complaint about the GoLimited Privacy Policy please send it to